Memberspot with a new look
We have just redesigned - some pages will follow.
Memberspot with a new look
We have just redesigned - some pages will follow.
Memberspot with a new look
We have just redesigned - some pages will follow.
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2022 is over, a lot has happened, we have experienced a lot and can look back on a successful, exciting year. We are very grateful for this, because 2022 was also a very turbulent and tense year for everyone, with many people suffering greatly from the current situation and the economic consequences. We therefore wish everyone a more carefree and peaceful 2023.
We would also like to thank our customers, service providers and colleagues for the past 12 months and look forward to a great new year with you!
We would now like to take you on a short journey through the last 12 months. We have released lots of new features, attended many events, hired new employees, gathered learnings and experienced many wonderful moments. We have also published a lot of added value on our blog, you can find a small overview in the following review.
We are now looking forward to looking back on an exciting year with you.
We will look at the year 2022 month by month from January to December, where you will also find more detailed information on the respective releases and blog posts, as well as the corresponding links if you would like to look at a topic in more depth.
However, before we start with January, we would like to take this opportunity to briefly introduce you to our DRM protection and fingerprint/account sharing prevention. Although we have already released these functions in 2021, customers and interested parties keep asking us about them.
This feature increases security by improving copy protection. DRM technology means that video and audio content is only transmitted in encrypted form. This technology is also used by companies such as Sky, Netflix and Apple. As of today, this technology is only available on very few course platforms and LMS.
The DRM option can be activated under Settings > Security.
You can recognize videos protected by DRM by the label under the videos in the admin area.
You can find a detailed article on DRM protection here.
Many people have requested this function, as it restricts the sharing of accesses and prevents unpleasant conversations with members.
We listened to our customers' feedback during development and developed the function in a similar way to Sky Ticket. As a user, you can use a certain number of devices at the same time and have a quota of devices that you can delete from your list each month to make room for more devices.
You can find the fingerprint function under Settings > General > Advanced.
You can also find an article with all the information on this, and there is also a YouTube video with details on the fingerprint function and account sharing control.
Thousands of customers use Memberspot because of these features, as they have a higher margin and do not lose money by passing on logins and downloading and distributing course content.
So, now it's really time for our review of the year.
We hope you enjoy reading it!
2022 started right in January with an event, the SalesPower Summit by Sergej Dubowik, the founder of SalesPower.
SalesPower is a technology and consulting company that offers an ecosystem of perfectly coordinated software and consulting services for ambitious experts such as coaches, agency owners and service providers.
The first SalesPower Summit took place virtually from 22.01. - 25.01.22. In addition to many interesting speakers, Fritz, co-founder of Memberspot, was also invited as a speaker. He spoke about the secret sauce of the most successful online course creators and explained why the most successful creators use their own community. You can find the content of the talk in this blog article.
Germany's top experts from the fields of marketing, sales, digitalization, mindset, branding and processes were represented at the summit. Most of these experts dominate their respective markets.
More than 40 top speakers not only gave unfiltered insights into how they made it, but also provided practical instructions for tapping into new sales markets and market shares based on the lessons they have learned over the years.
In January, we also published a blog article on the onboarding processSuccessfully inducting new employees. Onboarding processes help new employees find their feet and get started in a new job.
Take a look at the article right now by clicking on the blue blog title. We will link you to every blog post from 2022 in the title of the respective post.
In February, we continued to address issues relating to the onboarding of new employees.
In the article Digital onboardingHow onboarding also works remotely , we look at the professional challenges and opportunities of digital onboarding. While traditional onboarding measures are based on face-to-face communication, this tried-and-tested process has been shaken to its foundations since the beginning of the coronavirus crisis: working from home has become part of everyday life and the desire for employees to work more remotely means that the "onboarding" of new employees is becoming increasingly digitalized.
In the article Induction of new employees: How to get specialist staff on board properly, we look at how important a structured, professional induction is for employee retention and how this can be achieved. Did you know that new employees are 58% more likely to still be with your company three years later if they have undergone a satisfactory and well-organized induction?
We also initiated our internationalization, because our customers wanted to recommend us to people abroad and so that they could also use our services, we translated our website, help articles and email onboarding into English. As a result, we were able to serve international customers at the beginning of the year.
Our version 5 was released at the end of February. Among other things, it included the authorization concept, which is a power feature for larger customers. It allows you to granularly define what the admin can and cannot do at course level. This prevents important data and relevant knowledge from being deleted or edited in the courses. Many customers have switched to Memberspot because of this feature, as it gives them more security and control over company-relevant knowledge. Most entrepreneurs are aware that internal knowledge is one of the most important things.
With the authorization concept, however, not only advanced users have enormous flexibility and can take advantage of the benefits. A major benefit for Pro tariff customers is that an administrator can no longer delete the entire member area. This was very important for many of our customers, which is why we implemented it.
There are many examples of applications where very granular access to your member area makes work much easier and more secure.
The authorization concept is available from the Pro tariff onwards. From the Pro Plus plan onwards, you can create user-defined roles. The help article on the authorization concept explains how it works, we have also written a detailed article on it or, if you prefer to watch videos, we also have a video on our YouTube channel.
In February, we also began developing the feature for copying content across member areas. Together with the authorization concept, this allows you to sell your training courses to customers. Customers can then copy the respective training courses, e.g. sales training courses, to the corresponding member area and distribute authorizations.
This feature is particularly interesting and important for agencies, as it allows employee training to be safely separated from customer training. It also allows you to create templates that customers can copy and edit in their own member area.
In March, we fleshed out our plans for the community function and engaged in intensive discussions with our customers.
We also published an article about Fritz's presentation at the SalesPower Summit.
In The Secret Sauce of the most successful online course creators is about what the most successful online course creators in Germany do better than everyone else? Fritz has looked at and studied the patterns and shows you how to do it in this article! There is also a very interesting video on our YouTube channel.
In our blog post Continuing education 2.0: Everything you need to know about online courses, you can find out how to create and market online courses. Apps and smartphones are with us every day, and knowledge is also increasingly being imparted online these days. Learning in the digital space offers endless opportunities to further our personal or professional development. Isn't that great?
Find out in our ultimate guide how you can make use of online courses yourself, how to create them and how to market them properly.
The article, the perfect e-learning platform: 3 tips, features and examples provides you with useful recommendations.
All good things come in threes, so in this article we provide you with 3 tips, 3 features and 3 examples of e-learning platforms. Why? So that you then know how you can build an e-learning platform and how it can bring you closer to your goals.
We also released a new feature in March, namely the long-awaited copying of courses across member areas.
In the course editor, you can now duplicate the course using the 3-dot menu on the course tile. This was already possible before. What is new is that, in addition to the option of duplicating the course in the same member area, you now also have the option of duplicating it in another member area.
There are various reasons for copying courses between member areas.
You can find the release notes for the feature here if you want to find out more.
April got us in the mood for spring, first Memberspot was rated "very good" and then Fritz soaked up lots of added value and sunshine on Mallorca.
We were tested by the E-Learning Journal and scored very well.
Here you can see the test result, you can view the full length report on the eLearning Journal website. You can also find the summary of the evaluation here:
From April 28th to May 1st, Fritz visited the OMMM, the Online Marketing Mastermind on Mallorca, organized by Joschi Haunsperger. Around 20 participants spent 4 days together, shared their learnings and experiences and gave each other valuable input, over 100 contents were shared here, among others by Danny Adams, Raphael Schaad and memory trainer #1 Oliver Geisselhart.
The topics covered included finance, business start-ups, customer acquisition and retention, sales, future marketing with Alexa, Siri and co, crypto, shares, affiliate marketing, memory training, e-commerce, strategy optimization and influencer marketing.
Fritz also gave a presentation on site about the secret tips of Germany's most successful online course creators.
There was also a lot on offer, from eating together to short sightseeing trips and a catamaran trip.
At Mastermind, Fritz also met Vanessa and Julian from Online und Sichtbar , who have been supporting us with our search engine optimization ever since.
The OMMM was an interesting event with many fascinating entrepreneurs and Fritz was able to take away some valuable input.
May was packed with great moments, learnings, events and new features. Get ready for a dance through May.
In May, we wrote an article on how to create online courses - A complete guide. If you are a coach or entrepreneur and want to know how to create and sell online courses, check out our complete guide. There we explain step by step how to create an online course with added value.
We have also published an article on the ideal onboarding process: 3 challenges and how to solve them. Because clear onboarding processes serve entrepreneurs and their employees enormously.
Save money and time? - That's what every company wants! How does it really work? - With internal training areas for employees and customers. Stop playing the explainer, Memberspot will do it for you!
At the virtual This Is Membership Congress, which took place May 17-19, Fritz gave a presentation. He talked about how to create a professional membership area in 5 minutes to systematically educate customers & employees.
This Is Membership is an online congress that shows entrepreneurs and self-employed people how their own membership subscription with automatically recurring income can make a business more stable and predictable. Almost 30 successful entrepreneurs and speakers, such as Katharina Lewald, online business mentor, launch strategist and evergreen expert, Ralf Schmitz, the affiliate king, Sam Hänni, founder of SwissMadeMarketing and René Tzschoppe, founder of Autima, shared their insights and strategies. The congress is organized by Stefanie Scheel, who successfully hosts her content on Memberspot.
On May 23, Fritz was a guest at SaaStock in Barcelona, where SaaS founders and influencers meet and network. The event took place at Aticco Bogatell, on the roof terrace, where there was time for networking and sessions on customer success and other topics. The event was sponsored by Cledara, a SaaS purchasing platform to discover, buy and manage software subscriptions in one place. Fritz also pitched there and won, as his pitch was voted the best.
We ended May with our visit to the OMKO, the online marketing congress in Ingolstadt.
The event, organized by Joschi Haunsperger, took place from 28-29.05. We were not only visitors, but also had a stand on site. There we demonstrated our software to interested parties and exchanged ideas.
In addition to numerous participants, we met some acquaintances and customers. We already knew several of the speakers who gave presentations at the event from Mallorca or from events such as the sales offensive in Stuttgart.
We also use the OMKO more or less as the first official mini team event, because since we all work 100% remotely at Memberspot, we mainly see each other via webcam. So some colleagues met here in person for the first time. 🏆
Fritz gave a presentation at the OMKO, which focused on the lessons we have learned from several hundred conversations with coaches, agencies and service providers. They all have one thing in common: they all create online courses. But the interesting thing is that the use cases are very different. Nevertheless, many gain the same benefits when using Memberspot.
In addition to Fritz, some other very successful entrepreneurs also shared their learnings in their presentations, such as Danny Adams, Dirk Kreuter, Burkhard Küpper and Tobias Rethaber. Take a look at our article on the event.
By publishing our search function, our users can easily and quickly search the full text for specific terms in the member area. Tags can be stored so that courses can be found even more quickly, especially if the tag does not appear in the actual text.
A good search function is particularly relevant for employee academies, which are intended more as a reference work, but also for all other online course creators. 🔎
The search is responsive and finds texts in lessons, chapter names and descriptions. The search bar is located at the top right of the tool:
The lessons can also be tagged. Tags are keywords that can be added to each lesson. This allows you to index content. The lessons are found even though the keywords do not appear in the full text.
June was one big trip, we visited 3 big events and trade fairs and went to a Secret Mastermind in Hamburg.
Grab your suitcases and off you go.
After the OMKO, we made our way to Karlsruhe for Learntec, which took place from May 31 to June 2.
Learntec is Europe's largest event for digital education for schools, universities and the workplace. We went there to find out about the latest trends in e-learning.
Learntec brings together 370 exhibitors from 19 countries in 3 exhibition halls on 37,500 square meters of hall space. More than 11,000 education experts visited Learntec to discuss the latest trends. You can find even more information about the event in our article on Learntec 2022.
Learntec was perfect for exchanging ideas with experts from a wide range of education sectors and gaining a better understanding of where trends are heading, after which it was straight on to Contra.
Germany's top marketers meet at the Conversion and Traffic Conference, Contra for short, in Düsseldorf. Well-known speakers share plenty of added value and strategies on the topic of online marketing and how to achieve more sales.
The Contra took place from 01.06. - 03.06. and therefore overlapped by one day with the Learntec, which is why we traveled directly from Karlsruhe to Düsseldorf to take in the highlights of both events.
Although there was also a lot of networking during the presentations, many interesting speakers such as Andreas Baulig, Dan Berlin and Pascal Feyh from "Mehr Geschäft" were on stage and shared their knowledge in exciting presentations. Andreas explained, for example, that the customer journey is not linear. The PPC panel featured the most successful pay-per-click experts, who presented exactly one discipline and shared their expertise with the audience for 90 minutes.
During these three days at Contra alone, we met over 20 Memberspot customers. We are always happy when we meet our customers at events and are able to talk to them in person. As a result, more and more of our customers are becoming acquaintances and we meet up at events from time to time. At Contra, we also met Alex Schad from MehrB2BKunden, with whom we are currently working in the area of outbound marketing.
If you want to stay up to date with our event visits, simply join our free Memberspot Community. Here you will always be the first to find out about all the latest news and event dates and you can also exchange ideas with other Memberspot users and network with them.
Register here without obligation and become part of our Memberspot Community.
After the Contra, we had a short breather before continuing on to Barcelona. There we visited the SaaStr, which took place from 7.6. - 8.6.22.
At SaaStr Europe in Barcelona, almost 3000 founders of software-as-a-service companies came together to share their tips and learnings on how they have managed to grow so quickly and successfully. SaaStr was a great event, many presentations with added value, networking opportunities and a great location in the heart of Barcelona. - What more could you want?
With the introduction of the new prices, the SEPA direct debit payment method was also added in June. You can now switch from credit card to SEPA direct debit yourself or start directly with direct debit. Beginners in particular who have not yet activated their credit card for online payments (3-D Secure) can get started straight away.
Some customers have long wanted to be able to inform members about new content. Since June, you will find an e-mail icon in every lesson. Click on the e-mail icon to send an e-mail notification.
Click on the e-mail icon in the lesson to send a notification to your members.
You can also inform your members about new chapters or modules. To do this, go to the 3-dot menu in the course editor in the corresponding lesson. There you will find the menu item Notify members.
All members who have access to the lesson will receive an email. You can of course also customize the email templates manually.
Lessons can be marked as completed or reset by the admin in the member administration. This function can be found in the progress record of the respective member.
If you click on the round arrow icon on the right, you can manually reset lessons for the member.
This means that the video is no longer marked as completed for the member.
The company name can also be optionally displayed in the email. To do this, fill in the field under Settings → Basic settings.
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The company name can be specified in the basic settings. It is then replaced by the placeholder {{{ companyName }}} in the email.
In July, we brought support into the team, hiring 3 new employees full-time.
On 01.07.22, 2 new employees started at Memberspot.
Larissa, who previously managed the back office at Memberspot on a part-time basis, finally joined us full-time in July, as the workload grew steadily as the number of employees increased and could no longer be covered by a part-time position. Larissa is now the contact person for all back office, accounting and purchasing issues and actively supports us with her expertise.
Vanessa, the person writing this review, also started full-time at Memberspot at relatively short notice in July. ...and yes, it feels quite strange to talk about myself in the third person.
I joined the company as Marketing Manager and was therefore the first employee in Marketing. Before that, Fritz built up the marketing at Memberspot on his own and I was supposed to support him, develop the strategies together with him and expand the channels. My area of activity covers pretty much everything that has anything to do with marketing and that's exactly what I really like about my job: no two days are the same and I have the opportunity to continuously learn and develop. Fritz and I are now joined by 3 other employees, most of whom work in marketing, and we are planning big things for the new year! - Let us surprise you!
On July 2, Robert Giebenrath from RG Finance, our external CFO, celebrated the opening of his new office in the former Hanomag headquarters in Hanover and we were invited.
Directorate building of the former Hanomag on Hanomagstraße in Linden-Süd, Hanover, as at: 01.2023
As an external CFO, i.e. Chief Finance Officer, Robert offers his services to growth companies. He is responsible for the finances of companies and ensures that the management has an overview of the company's financial situation at all times. He represents clients from the e-commerce, coaching and agency sectors, among others, which he also invited to the event. 🔍
You can watch Robert Giebenrath's presentation free of charge in our Memberspot demo course. We have created a super comprehensive employee onboarding course for our customers and prospective customers. There we explain step-by-step how to set up an onboarding course for employees and the best thing is, you can even copy it and customize it according to your wishes and content. The demo course also includes bonus content, such as Robert's presentation. Register now for free and try it out.
This was followed by Dr. Dominik Herzog, whose presentation dealt with the topic of scaling with legal certainty. He spoke about the top 10 biggest legal mistakes you can make as a growth company and backed them up with stories from his everyday professional life. Before Dr. Dominik Herzog started his own business, he worked for ProSieben and shared insights from his life as a lawyer on his YouTube channel with over 17 thousand subscribers. By the way, we recorded a super exciting interview with him, be sure to watch it if you want to know how to make your online course legally compliant. Just click here.
Other high-quality presentations followed, including one by Felix Anrich, who spoke about KPIs in HR and how personnel costs can be optimized. Fritz also gave a presentation, showing how to achieve more growth through processes and an internal training area. 📊
This is because Memberspot puts an end to the silent post principle, which only leads to a loss of information and quality. Through attractively designed courses with video content that explain processes in a structured way, Memberspot increases the quality of the knowledge imparted.
We met some customers on site, such as Viet Pham Tuan from SocialNatives, who uses Memberspot for applicant management training. ✅
After Felix's presentation, we also spoke to him in person. He trains his customers and his customers' employees with Memberspot. 🙌🏽
We also met Birgit Bollwein, a Memberspot customer from the very beginning! Birgit successfully trains beauticians via Memberspot. 💄
Want to know everything about the RG Finance event? Take a look at our article about it.
At the RG Finance event, we met the managing directors and founders of A&M Unternehmerberatung, Alexander Thieme and Marvin Flenche, and they spontaneously invited us to their specialist company congress a week later.
A&M bring planning reliability and growth to trade businesses through customer inquiries and qualified specialists.
So we travelled to Hanover again the following weekend to talk about the digitalization of trade businesses at A&M's specialist company congress. Fritz presented the internal training area of Sascha Schalk, Managing Director of Cool & Smart GmbH. Sascha's company sells air conditioning systems in the premium segment and uses Memberspot in a special way.
Every time a prospective customer registers for a free consultation, they are given access to the Cool & Smart training area. There they will find all the information about the product and more. It also explains how to apply for a subsidy or how to rectify the most common application errors yourself.
If you want to find out more about how Sascha trains his customers, take a look at the Cool & Smart case study.
On our new case studies page you will find many different areas of application and industries in which Memberspot is used. - Let yourself be inspired!
Fritz also conducted an interview with Sascha in which he talks in detail about how he uses Memberspot to improve his sales. You can find this video and many more exciting interviews and use cases on our YouTube channel.
At the specialist company congress, we were once again able to listen to interesting presentations and Robert Giebenrath and Felix Anrich were also invited as speakers. In addition, the presentations were accompanied visually, in short, all presentations were drawn by hand. 😮
The company Visual Facilitators, also a customer of ours, offers courses where you can learn exactly that! 🖍️
Just see for yourself:
Robert's office opening in the former Hanomag building was a great event. We were able to take away a lot of knowledge from the various presentations and met great customers and acquaintances again.🤝🏽
We were also very pleased about the spontaneous invitation from Alex and Marvin. Craft businesses in particular can ideally optimize their processes with training areas for customers and employees. 👷🏽
You can find all the details in the article about the event.
July also saw the start of our collaboration with Alex Schad from MehrB2BKunden, whom Fritz had met at the Contra. Together with Alex, we are optimizing our LinkedIn strategies.
Scarlet joined our team in mid-July and has been supporting us with her pleasant manner and expertise in customer support ever since. So if you have any questions for our team, Scarlet may well be able to solve your problem.
At the beginning of August, Fritz was invited by Philipp Epping from DXResults to his Secret Mastermind in Hamburg.
11 entrepreneurs came together to talk about strategic best cases and practice radically open business talk. Each participant paid X amount to attend, which was then donated to the children's hospice. The mastermind was organized by Philipp Epping, Maruan Faraj and Robert Heineke. The event was really good, we were able to gain really valuable input, exchange ideas and make new contacts.
We started planning our community function back in November and December 2021, and we finally released it in August - and it was even better received than we thought it would be.
The community is a forum, similar to a Facebook group.
The difference to Slack or Discord is that it is better suited for thoughtful posts. However, it is not a group chat tool for live exchanges.
Community use is not only suitable for process training in the employee area, but also for training of all kinds, such as software training. Here, the community can be used to answer feedback and questions from customers and employees in different spaces, which relieves the burden on support and improves service performance.
In addition, you can continue to support training participants after the training by allowing them to ask questions and make suggestions in the groups. This leads to greater customer satisfaction and requires no additional effort on the part of the provider.
You can find a detailed explanation of how to create Spaces and Space groups here.
Posts can be easily created using the blue Create post button at the top right:
You can also create public spaces to which anyone who is a member has access and secret spaces with individual access. Your members will then be notified of new posts either in the app or by email. In the community, you can let your imagination run wild and customize everything just the way you want it.
The role of moderator was added to the community in mid-August. Every member in the members' area can become a moderator and there can also be several moderators per space.
There is one more option per Space:
In the members' area, a moderator can be given the authorization that only this person can create a post. However, the post can still be commented on by members.
You can now also comment on various lessons.
To do this, the comments for the relevant space must first be activated in the Courses area under Properties. The comments under the lesson then run in the specified space.
Members can now create a post under the respective lesson, this post will then be displayed in the selected space.
You can find all the details, tips and instructions for setting up the community in our release notes.
Do you prefer watching videos?
No problem, in this Loom video Fritz explains everything about our community function.
We also have an internal Memberspot Community, where you can exchange ideas and network with customers and interested parties, and where you will always be the first to hear about new learnings, events and updates. Become part of our Memberspot Community now, inspire others with your story and be inspired.
This year's Founder Summit, the entrepreneurial event of the year, took place on August 27 and 28 and we were there as an exhibitor. 🚀
We met many interesting entrepreneurs, listened to the presentations of the best speakers and took a look behind the scenes of Germany's largest start-up and entrepreneur conference, as we were one of around 250 exhibitors. 🙌🏽
We were in Wiesbaden with our team and had a great weekend! 🥳
We were not only exhibitors at the Founder Summit, Fritz also gave a presentation on the topic of imparting knowledge digitally on the Masterclass Neptun stage and inspired the audience.
We also took advantage of the opportunity. - Where else can you meet so many inspiring and successful personalities as at Germany's largest business conference?
So we took two director's chairs and a camera crew with us, who accompanied us wherever we went and also recorded our customers' success stories. 🎥
If you want to know who we met, check out our post about the event. 🙌🏽
Big names such as Saygin Yalcin, Dieter Bohlen, Torben Platzer and Thaddaeus Koroma thrilled the audience on the main stage on Saturday. 💪🏽
Our stand was located right next to the Expo Area, where the after-show party also took place. We also had a direct view of the Expo Stage from our stand and were able to listen to very interesting presentations and interviews.
In addition to some interviews, we also met many good acquaintances and customers at the Founder Summit, who we were already looking forward to seeing in advance. 🤗
On Sunday, there was not only a lot going on on the Main Stage, with speakers such as Ralf Dümmel, Richard Branson and Jürgen Klopp, but the Expo Stage was also really full, with companies such as P&G, CopeCart and Fresenius University of Applied Sciences sharing their success stories.
The themed stages, the pitch area and the Neptune, Jupiter and Uranus masterclasses also opened on Sunday.
At the Masterclass Neptun stage, Fritz gave a talk on the topic of imparting knowledge digitally. In his talk, he explained how to duplicate yourself and scale your business quickly and easily with online courses. 🙋🏽
We have written a very detailed event report on the Founder Summit 2022, which contains lots of learnings. You should definitely not miss it!
September was a little more relaxed, we didn't attend any events, but we did get new reinforcements and prepared them intensively for their work.
Dirk and Jenni joined us in mid-September, Dirk as an intern in marketing and Jenni partly in marketing and partly in the back office. Dirk had already accompanied us to the Founder Summit shortly beforehand to provide us with active support at our stand. The two of them started by creating a small online course in Memberspot themselves to familiarize themselves with our software. Their objective view from the outside also enabled us to check whether it was possible for them to create a course without any problems and, above all, without any previous knowledge. The two of them built courses on different topics within a few hours, tried out the individual features, such as creating exams and certificates, and surprised us very positively with their results. Both then went through our internal digital employee onboarding to familiarize themselves with different programs and processes. Together, we created a very extensive competitor and keyword analysis as our first major project in order to gain insights for our search engine optimization.
The days flew by and both of them quickly realized which areas of marketing suited them best. Dirk now mainly takes care of our YouTube channel and creates creatives for various areas. In addition to her back office tasks, Jenni supports me with content and SEO topics, writes blog posts and is responsible for LinkedIn.
Both are now very well trained in their areas and can support us independently and effectively. We also took Dirk on part-time in mid-December. Both enrich our team and we are delighted that we have had so much growth in 2022. We work hand in hand, understand each other very well and all have one goal: to provide our customers with the best service and a great user experience to make life a little easier, at least in the area of knowledge transfer.
In October, we visited Jonas Eisert's Loft Film Day and Philipp Epping's Barcelona Mastermind, and since then it has also been possible to record videos directly in Memberspot.
On October 15, we were invited to the Loft Film Day in Munich,
At the Loft Film events, Loft Film shows its customers live how to use their Loft Film correctly, how to find more customers online and how to implement online marketing like Loft Film. It also covers topics such as your own website, Google, Facebook and Instagram and retargeting. Loft Film gets to the heart of their clients' offers with the help of explainer videos. They are the best-known explainer video agency in the world.
After the Loft Film Day, Fritz went back to Barcelona, where he visited Philipp Epping's Barcelona Mastermind.
At the Barcelona Mastermind, 11 entrepreneurs came together in a chic villa to share their experiences. The event was once again organized by Philipp Epping.
The team included Alexander Bünk, Finn Korte, Rafael Bettencourt, Stefan Wurl, Maruan Faraj, Robert Heineke, Michael Asshauer, Anton Wieprecht and Fritz from Memberspot.
At Mastermind, intimate, private and business challenges could be discussed with absolute transparency.
In addition to the many "top secret" insights, we also played table football, pinball and air field hockey, ate delicious food and laughed a lot.
Incidentally, Robert Heineke conducted an interesting interview with Fritz just a few weeks ago. More and more companies from every sector are transferring knowledge digitally to their employees and customers.
Whether you are a service provider, consultant, agency, franchise operator or SME, you all benefit from digital, mobile-enabled training and online courses.
With Memberspot, we have developed intuitive software that makes it easy for people to share their knowledge and build their own community.
Find out what we learned and how it all came about in Robert and Fritz's X-Mas interview.
In October, we published our interview with Dr. Dominik Herzog on YouTube and the corresponding article on our blog.
He answers the most frequently asked questions from our customers on topics such as general terms and conditions, imprint and some of the legal issues that course creators are confronted with. ⚖️
Videos can now be recorded directly from Memberspot without the need for an additional Loom account!
Wondering how to record videos directly?
Here's how.👇🏽
Open the Admin App and open a video lesson.
Click on the Start Recorder button, then you can select the layout. Webcam, Screen and Webcam & Screen are available as options.
The videos are uploaded directly to Memberspot and also saved with DRM copy protection (if it is activated).
You can find out more about this feature on our blog, or simply watch this Loom video by Fritz in which he explains everything about the recording function.
We also introduced SSO and SCIM in October, so your employees no longer have to log in manually each time and can use one login company-wide.
SSO and SCIM are functions that are relevant for enterprise customers. With this function, companies no longer have to manage members' logins in Memberspot. They are managed in a central location by the IT department. Memberspot can now exchange data with the Microsoft Azure Active Directory.
In November, we wrote some very informative blog posts on various topics related to online course and onboarding course creation. We also attended two major marketing events and published new features that have long been on your wish list.
In the article Stay tuned - how to get your participants to watch your online course in full, we talk about the right course structure. If you want participants to watch your online course to the end, you need an exciting course structure. Use the content-dripping method, keep your videos short and take good care of your community!
Do you want your customers to not only buy from you, but also become real fans? Then you need a good online course and it is only as good as its course structure! There's a fine line between boredom and overload when it comes to online courses. We are happy to help you so that your project goes through the roof. Take a look at our article on the perfect course structureto create courses that your community will love.
Do you have your own online course and want to increase customer loyalty? You can do this with a members area! We'll tell you what functions a members' area has compared to pure online courses and why it's so important for the growth of your brand. 📈
The member area - your all-in-one solution for communication & growth.
Digital induction - The genius of onboarding courses!
Is your business growing and more and more people are becoming part of your team? Then you will certainly always have an eye on the continuous optimization process! Onboarding courses for new employees can help you optimize your company. 🔝
External applications can be connected to Memberspot using the API interface.
Everything that can be connected via Zapier can now also be connected via API. An API server is available at https://api.memberspot.de/api/ for the exchange between Memberspot and other applications.
The advantage of the API interface is that other tools can also be connected. 🌐
Videos can now not only be recorded in Memberspot, they can now also be edited front and back without having to use another program. ✂️
If you have not yet recorded a video in Memberspot and are now wondering how it works, this Loom video will show you how.
The 2022 marketing offensive - the most important marketing event of the year.
On November 5 and 6, the Marketing Offensive 2022 took place in the Arena Halle Berlin. It is the meeting place where the most successful minds in the industry come together and exchange ideas. Over two days, leading marketing experts share their tried-and-tested strategies, tools used and revolutionary methods in their respective fields. 🤩
Fritz was in Berlin for Memberspot and met many interesting entrepreneurs, listened to inspiring talks and exchanged ideas with some of our customers. 🙌🏽
At the marketing offensive, you can acquire knowledge on the following topics and learn from the experts in the respective industry:
Emrah Bayka guided the audience through the program and moderated the event. As the organizer of the marketing offensive, Dirk Kreuter welcomed his audience on Saturday morning before things really got going with presentations and interviews on the main and side stages. 🏁
Fritz was particularly impressed by the presentations by Steven Bartlett on the main stage and Milan Grujic on the side stage. 👏🏽
Fritz also met Tamer Schmidt, who is a mental health coach and has been a Memberspot customer since December 2020, making him one of the first 100 Memberspot customers. 🥳
RaoulPlickat, who is also the organizer of the conference, opened the second day. Raoul is a branding expert and built up the brands behind Dirk Kreuter and Baulig Consulting, for example. 💡
Fritz didn't miss his presentation, Raoul spoke about branding and mental availability.
Another highlight for Fritz was the presentation by Ryan Magin, who has brought brands such as Grant Cardone, Alex Hormozi, Beard Brand, AppSumo and AlphaM to the top. With his agency, he builds and manages his clients' TikTok channels. 💪🏽
In his talk, he presented some of his tried-and-tested methods and explained what you should definitely avoid when creating video content.
Want to know how to do it right? - Find out in our blog post about the event.
Fritz met Ryan after his impressive presentation and had a brief chat with him, and of course we couldn't miss a picture of the two of them. 📸
A few of our customers took part in the marketing offensive as exhibitors, and Fritz naturally visited them directly, including Martin Schroer, Managing Director of Liftoff Marketing, Eric Groessig and Social Natives, one of the two main sponsors of the event. 🤝🏽
Once again it was an exciting 2 days, we met many inspiring people and were able to gather new impressions and input. 🙌🏽
2 days of concentrated expert knowledge from the best marketers in the world. In addition to great presentations, there was also a large exhibitor area with software providers, agencies, consultants, advertising networks and many more. Fritz and Vanessa were there for Memberspot on November 26 and 27.
This year's This is Marketing event took place in the exhibition hall in Frankfurt am Main. This Is Marketing is the event for digital marketing and online marketing strategies, as it brings together the best international online marketers in the world to share their latest insights as speakers. 🔝
We arrived on Friday so that we could attend the SalesPower Dinner hosted by Sergej Dubowik and Dominik Biss in the evening.
Around 15 entrepreneurs came together, networked and rounded off the evening with a delicious meal. 🌙
On Saturday morning at 9am, successful magician and speaker Dan Berlin opened the event, guiding the audience through the program and moderating the event. Dan also uses Memberspot successfully, if you want to know how Dan uses Memberspot and what challenges he was able to solve with it, check out our case study of Dan.
Marcel Knopf, the organizer of This is Marketing, then welcomed his audience on the main stage before the presentations and masterclasses really got underway. 🏁
Over 1800 participants, 40 speakers and more than 100 exhibitors attended the event.
Speakers included greats such as Patrick Wind, Jonas Eisert and Georg Kofler, as well as many other renowned and well-known experts, who provided visitors with insights into their strategies and shared their experiences. 🧠
On the trade fair floor, we visited some of our customers who were exhibiting at the event. At the AFM Media stand, we met Marko Tomicic, Co-Founder and Managing Director. They digitize expert knowledge and acquire customers via online advertising campaigns.
AFM is not only a loyal and successful customer of ours, but also a certified Memberspot partner.
They have included our Trusted logo on their website and also had it printed on their advertising material, we were really pleased when we saw this.
Two more successful and enjoyable days in Frankfurt were drawing to a close. Once again, we met lots of great customers and acquaintances and brought back lots of learnings, which you can find on our blog. 🙌🏽.
The survey feature can be activated in the settings under Surveys. The function sends questions to members at adjustable intervals.
The answers to the surveys are then summarized in the new dashboard menu, where you can also see details of the individual member ratings.
You can find step-by-step instructions and a comprehensive overview of how to activate and set up surveys in the release notes for version 6.5.
The customer and employee portal allows you to create customer hubs, dashboards or an intranet for your company and your employees. This works both company-wide and per member via a drop-down menu in the respective member area.
You can even choose between templates and then customize them yourself, or build a template with our widgets in a blank template, so you can easily create your template from different widgets according to your wishes by drag-and-drop. Widget content can be completely customized, you can add images, links, emojis, etc. and personalize the content.
With the help of customer and employee portals, for example, you can set up a company intranet and use it as a newsfeed for internal information, appointments, events, etc.
You can also provide individual links for customers in a kind of "customer hub". Create individual links, e.g. to WhatsApp groups or drive files in the member area, and you can then customize the texts to your liking.
→ A modern intranet increases the efficiency of your employees and relieves them in the right places.
This is precisely why we have developed our new, freely configurable customer and employee portal. You can find out more about our portals in the release notes.
Since November, it has also been possible to add images to exams. Any number of images can be added per question and answer. If there are several images, they are displayed in a gallery. 📸
An image is inserted via the Add image button in the corresponding lesson (exam). The images are then displayed below the question or below the answer.
You can find more information in our release notes, or simply watch this Loom video in which Fritz explains everything about version 7.
In December, we dealt with the topic of customer onboarding on our blog, published some really strong features shortly before the end of the year and met up with everyone in Stuttgart for the Christmas party.
In the article Automated customer onboarding - make short work of it, we show you how to overcome all the hurdles of customer onboarding with ease.
Because running your mouth was yesterday, automated onboarding is today! We'll tell you how to master the challenges of customer onboarding, what you gain from automated processes and for which areas of application this solution is suitable. 👄
There are two new features in our test function: test runs can now be limited and time limits can be set to the minute. ⏳
You can determine how often your members can repeat exams, as the number of exam runs can be limited in the exam settings. However, you can also reset the number of exam runs manually if, for example, a member has no more attempts.
The random order of the exam questions can also be activated in the exam properties, in which case the questions are displayed to the member in a random order.
You can also declare how many questions with a certain number of points should be included in the exam run.
For each test run, the questions that meet the specified criteria are selected from all the questions and asked in random order.
Subchapters can now be expanded and collapsed. 🙌🏽
If the chapter only consists of sub-chapters, the first sub-chapter is always opened when the chapter is opened and the sub-chapters below it are closed.
You can find everything about the release notes for version 7.1 on our blog.
On Friday, December 16, the Memberspot team met in Stuttgart to look back on the past year, catch up in person and celebrate our joint successes.
Larissa organized a mega location in the middle of the city, we had a huge office with various photo backdrops, a large kitchen and a roof terrace with a view of the Stuttgart Christmas market all to ourselves.
The catering brought delicious food and we had a very nice evening. We walked around the Christmas market together, drank some mulled wine and talked animatedly about a wide variety of topics until the early hours of the morning. We had lots of laughs and enjoyed our time together, as some of us had never met in person before and therefore had a lot to share.
That was our year 2022!
We've attended a lot of events, learned an incredible amount, we've grown and brought some really good people on board.
Finally, we would like to thank our customers, service providers and our great team, because without you, none of this would be possible!
We shared a lot of added value and learnings with you last year, but this would not have been possible without our successful and inspiring customers and service providers. After all, our Memberspot use cases and interviews on YouTube and the associated articles would not exist if our customers and service providers did not share their experiences and tips with us and you. There would also be no case studies and the events would only be half as exciting without you. - A big thank you to you all!
If you don't want to miss out on anything and would like to talk to other Memberspot customers about their experiences and use cases, then register now for free in our Memberspot Community, network with interesting people and always stay up to date.
👉🏽 https://community.memberspot.de/
We wish everyone a wonderful, successful 2023 filled with precious moments!
We are looking forward to many new great experiences with you and are excited to see where the journey will take us this year, we only know one thing, it will be good!
Your Memberspot Team