No German customer support, the price-performance ratio was not right, the layout was confusing and content had to be constantly translated as the previous platform was only in English.
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Since switching to Memberspot, I have always been able to solve all my problems quickly and easily thanks to the fast customer support and contact with real people instead of bots!
Roman Vinogradov is a coach and founder of Einfach Oben. He has been working in the field of online marketing for 5 years and trains employees and beginners in how to build up a second mainstay alongside their job. The training focuses on how to correctly and successfully close all types of sales by telephone. He guides his customers to success with step-by-step instructions.
The former platform Kajabi, on which Roman had offered his coaching sessions, was very cost-intensive and did not have personal and German support. There were also a lot of superfluous tools that he didn't need. This made the course platform very confusing. So he decided to change his provider.
He attached great importance to a German-language and aesthetic user interface, as he only serves German-speaking customers. A high-quality and meaningful overview of the courses also plays an important role.
Thanks to Memberspot, he was able to greatly improve his course structure and thus also the motivation of his course participants. He finds the function of being able to see whether and to what extent a participant has completed a training module impressive and extremely useful. He has been able to reduce his expenditure on the course platform and the German-speaking support team can help him quickly with any issues. He always receives individual and personal support.
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