Feature Updates - February 2026

February brings a whole host of improvements for Memberspot—from new AI features and better email transparency to more personalization in the community.

Here is an overview of the most important updates of the month.

Sentiment Survey now controllable with attribute groups

The sentiment survey can now be activated specifically for certain member groups.

Previously, the survey was either active for all members or completely disabled. Now, administrators can restrict it to specific attribute groups.

New settings:

"Active only for selected members" in the survey setup
"Sentiment barometer for this group active" in the detailed view of an attribute group

This allows sentiment surveys to be used in a targeted manner, for example for:

a new onboarding cohort
a specific team
a defined community group

The survey itself continues to function as usual—as a modal with smiley ratings and optional follow-up questions.

Email bounce information directly in the admin area

Admins can now view the delivery status of every email sent directly in the member profile. A color-coded status overview is displayed in the "Notifications" tab. The data is loaded live from the email provider and also includes open and bounce tracking. This allows delivery problems to be identified immediately—without having to contact support.

The history is stored for 30 days and can be updated at any time.

Google login for members

Members can now log in directly with their Google account.

When enabled, the button appears on the login page:

"Sign in with Google"

Important: Google Login is not SSO.
It does not create new accounts or synchronize user data.

Members must already have an account on the Memberspot platform.

You can find more information about logging in via Google here: Help article

New AI Agent History

Admins now have complete transparency over all conversations held by their AI agents.

The new History tab within AI Agents contains:

all school conversations
the name of the member
the agent used
Time of the conversation
existing feedback (reviews or likes)

One click opens the complete chat history, including:

AI model used
Timestamp of all messages

Filter options:

by member
by agent
only conversations with feedback
Sort by date

This makes it easier to analyze AI responses and identify typical questions from members more quickly.

Expanded selection of AI models

The model selection for AI agents has been significantly expanded.

Admins can now choose between different Google Gemini and OpenAI GPT models.

Examples:

Google Gemini

Gemini 2.5 Flash Lite
Gemini 2.5 Flash
Gemini 3 Flash (Preview)
Gemini 2.5 Pro (Beta)

OpenAI

GPT-5 nano
GPT-5 mini
GPT-4.1 Mini
GPT-4.1
o4-mini
o4-mini-high

When a model is discontinued, the system automatically migrates to its successor.

Cover images for community profiles

Community profiles can now be personalized with a cover image.

Members can change their cover photo in the profile settings:

upload
tailor
remove

The image is automatically adjusted and optimized to a format of 1180 × 240 pixels (5:1).

In the profile, the cover is displayed as a wide banner and adds another level of personalization to the avatar.

The result: more vibrant profiles and a stronger community identity.

New Zapier & Make endpoints for member attributes

The Memberspot API now supports setting custom member attributes via Zapier and Make.

Enable new endpoints:

Setting a single attribute
Setting multiple attributes simultaneously

This allows automations such as the following to be implemented:

automatic segmentation based on purchasing behavior
Synchronization of CRM data
Updating member metadata from external systems

The required property IDs can be retrieved via a dedicated API endpoint.

Together with existing functions such as granting access, changing offer status, or creating login tokens, this significantly expands the automation options.