SUPER EXPERT glossary

What does "
" actually mean...?

539+ terms explained in detail: From A for affiliate to Z for Zapier.

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The most important5 terms for beginners at

AI Studio

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funnel

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Landing page

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master class

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SUPER EXPERT glossary

Asynchronous learning

Learning without a fixed schedule. Your participants choose for themselves when and at what pace they work through the content.

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Business & Finance

Churn

Customer churn – the loss of customers or subscribers.

Definition
C
technology

churn rate

The churn rate, which shows what percentage of customers leave within a given period.

Definition
C
technology

Cloud-based

Software or services that are provided via the Internet and do not need to be installed locally – such as Memberspot.

Definition
C
e-learning

coaching

Individual or group-based support from a coach who assists participants in applying knowledge, developing skills, or achieving goals.

Definition
C
e-learning

Cohort-based learning

A learning format in which a group (cohort) completes a course together on fixed dates—combining structure with community learning.

Definition
C
Creator economy

Collaboration

Creators working together to create content, cross audiences, and learn from each other. Collaborations expand reach.

Definition
C
e-learning

Collaborative learning

Collaborative learning, in which participants work together to solve problems or carry out projects.

Definition
C
Creator economy

Community

A group of people with shared interests, values, or goals who exchange ideas and support each other.

Definition
C
Creator economy

Community building

The strategic development and maintenance of an engaged community of followers, fans, customers, or members. A strong community increases customer loyalty, promotes exchange, and creates long-term business relationships.

Definition
C
Creator economy

Community Management

Maintaining and moderating a community—activation, promoting engagement, and conflict resolution.

Definition
C
e-learning

Completion rate

The completion rate, which shows how many participants have completed a course in full – an important quality indicator.

Definition
C
GDPR & Law

compliance

Compliance with legal, regulatory, and internal requirements.

Definition
C
GDPR & Law

compliance training

Training that informs employees about legal requirements and compliance.

Definition
C
Business & Finance

Compound Effect

The compound interest effect – small, continuous improvements lead to exponential results.

Definition
C
GDPR & Law

Consent Management

The management of user consent for cookies and tracking.

Definition
C
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Frequently asked.
Easy answered.

How much content do I need before I can get started?

Less than you think. An MVP (minimum viable product) is enough. Start with 3-5 modules that solve a specific problem. Your first customers don't want 47 bonus modules. They want results and solutions. Start delivering them, gather feedback, and grow your business.

What does "white label" actually mean?

White label means that the platform carries your brand, not that of the tool provider. You upload your logo, your domain, your brand colors, and there are no annoying hints to the platform, such as "Powered by XY" footers. This is important if you want to appear professional. It's not important if you're just testing it out.
But let's be honest: when you see your logo instead of someone else's, it feels different because it's yours.

What is the difference between an LMS and a community platform?

An LMS (learning management system) is designed for structured learning. Courses, modules, progress bars, certificates—the whole "School 2.0" range, so to speak. A community platform is broader: community, content library, recurring payments, access management. However, many modern tools combine both. What you need depends on what you are selling: Education? Then you need LMS features. Access (to you, your network, your knowledge)? Then definitely the community. Or both.

What does "scalability" really mean?

Scalability means you can generate more revenue without investing more time. Example: One-on-one coaching is not scalable (1 customer = 1 hour). An online course does (1 course = 1,000 customers at the same time).
If you want to build a business that grows without you constantly spinning your wheels, you need scalable products.
Spoiler: Most successful creators and experts combine both. On the one hand, high-priced 1:1 coaching for individuals and scalable courses to reach more people.