SUPER EXPERT glossary

What does "
" actually mean...?

539+ terms explained in detail: From A for affiliate to Z for Zapier.

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Lifetime Access
KPI (Key Performance Indicator)
Hybrid Course
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The most important5 terms for beginners at

AI Studio

Definition

funnel

Definition

Landing page

Definition

master class

Definition

module

Definition
SUPER EXPERT glossary

Asynchronous learning

Learning without a fixed schedule. Your participants choose for themselves when and at what pace they work through the content.

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Marketing

CPM (cost per thousand impressions)

The cost per 1,000 impressions of an ad.

Definition
C
technology

CRM (Customer Relationship Management)

A system for managing customer relationships, contacts, and interactions—such as HubSpot, Salesforce, or ActiveCampaign.

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technology

CRO (Conversion Rate Optimization)

Optimizing websites and processes to convert more visitors into customers.

Definition
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Marketing

CTR (click-through rate)

The click-through rate – the percentage of people who see an ad and click on it.

Definition
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Creator economy

Call to Action (CTA)

A clear call to action for the audience to perform a specific action, such as 'Buy now,' 'Join the community,' 'Comment below,' or 'Share this post.'

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Marketing

Case Study

A case study that shows how a customer used a product or service and what results were achieved.

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Business & Finance

cash flow

Cash flow – the movement of money into and out of the company.

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e-learning

Certification Program

A certification program that concludes with an official exam and certificate.

Definition
C
Creator economy

challenge

A time-limited challenge in which participants pursue a common goal—e.g., a 30-day challenge.

Definition
C
technology

chargeback

A chargeback, where a customer reverses their payment through their bank or credit card company.

Definition
C
technology

ChatGPT

An AI language model from OpenAI that can generate text and answer questions.

Definition
C
e-learning

checklist

A list of points or steps that can be checked off helps with implementation and structure.

Definition
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technology

checkout

The payment process, during which customers complete their order and pay.

Definition
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technology

checkout page

The page where the purchase process takes place—with payment information, billing address, and order summary.

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technology

Churn

Customer or member churn—the rate at which subscribers cancel or do not renew.

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Frequently asked.
Easy answered.

How much content do I need before I can get started?

Less than you think. An MVP (minimum viable product) is enough. Start with 3-5 modules that solve a specific problem. Your first customers don't want 47 bonus modules. They want results and solutions. Start delivering them, gather feedback, and grow your business.

What does "white label" actually mean?

White label means that the platform carries your brand, not that of the tool provider. You upload your logo, your domain, your brand colors, and there are no annoying hints to the platform, such as "Powered by XY" footers. This is important if you want to appear professional. It's not important if you're just testing it out.
But let's be honest: when you see your logo instead of someone else's, it feels different because it's yours.

What is the difference between an LMS and a community platform?

An LMS (learning management system) is designed for structured learning. Courses, modules, progress bars, certificates—the whole "School 2.0" range, so to speak. A community platform is broader: community, content library, recurring payments, access management. However, many modern tools combine both. What you need depends on what you are selling: Education? Then you need LMS features. Access (to you, your network, your knowledge)? Then definitely the community. Or both.

What does "scalability" really mean?

Scalability means you can generate more revenue without investing more time. Example: One-on-one coaching is not scalable (1 customer = 1 hour). An online course does (1 course = 1,000 customers at the same time).
If you want to build a business that grows without you constantly spinning your wheels, you need scalable products.
Spoiler: Most successful creators and experts combine both. On the one hand, high-priced 1:1 coaching for individuals and scalable courses to reach more people.