How Philipp saves 70% of his time onboarding customers!

About Phillip Epping from DigitalXResults GmbH

Philipp Epping and Anton Wieprecht are the founders of DigitalXResult GmbH. They support agencies in scaling their business and focusing on cash flow. They also set up and optimize new processes with their clients. They look after a community that generates a monthly turnover of up to €400,000.

Problem

Philipp was increasingly dissatisfied with the previous platform, which had a relatively complex structure and was not available in German, so he started looking for a new, intuitive platform.

Goal

Philipp, it is important that content can be uploaded quickly and has significantly shorter loading times. This should minimize the time required, as maintaining the courses used to be very time-consuming and needed to be optimized.

Result

The time required has been reduced by 70% thanks to Memberspot. Philipp also praises our German-speaking support team, as they usually respond to questions in under 10 minutes. Even his customers are delighted that the level of knowledge of new employees reaches such a high level in such a short time thanks to digital onboarding. This has also doubled the upsale rate.